The Zero Contact Center: AI-Led Contact Center Transformation Framework

About Your Privacy When Using Coforge AI

When you use the “Coforge AI” on our website, the information you enter in the chat (“prompts”) is processed to generate responses to your queries about Coforge and the content available on our website.

How your prompts are handled

• Your prompts are used only to generate responses to your queries and are not used by Coforge for any other purpose.
• Prompts are retained only for the duration of your active session and are not recorded or stored in our database. When you leave the website and the session ends, the session memory is reset.
• To generate a response, your prompt may be processed through a third-party AI service provider. Coforge does not send identification or tracking information about you along with the prompt.
• The AI chatbot itself does not collect or read information intended to identify you. However, please do not include personal information, confidential information, or other sensitive information in your prompts.

For more information about how Coforge processes personal data when you visit or interact with our website, please refer to our Global Privacy Statement.