Investors Careers Contact Us
Coforge
AI Capabilities + Industries + Resources + Who We Are +
Start the Conversation

Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Industries

See All
Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Main

AI

Industries

See All
Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

BLOG | “REMOTE WORKING” – A VISION FOR FUTURE IS TODAY’S “NEW NORMAL”

“Remote working” – A vision for future is today’s “New normal”

“Remote working” – A vision for future is today’s “New normal”
Connect with our experts | |
Covid-19 has once again reiterated the need of focusing on Business Continuity Plan/Disaster Recovery Plan strategy for the industry. This has led the industry to explore various models for Business continuity, maintaining - Top line, Bottom line and cash flows, “Remote working” seems to be the most plausible of all. As nature seems to have pushed a reset button, this has become the “New normal”. This transition from traditional operating environment to “Remote working” is really challenging, and requires re-imagination of people, processes, leveraging of technology, bandwidth and much more. At Coforge BPS, we have gone through this journey in a fairly agile manner over the last 5 to 6 weeks. While we already had “work from home” as an enterprise level initiative for the last 6 months, the progress made prior to lockdown was minimal. Once again proving that “necessity is mother of invention” and “the going gets tough, when the tough gets going.” This quick and agile implementation was possible due to a positive and healthy alliance between various departments and resources such as: IT, Data security and Risk Management, Facilities, Procurement, HR, Recruitment, Communications and last but not the least Operations. Table below is an attempt to share the best practices derived from the hands-on experience our organisation had while implementing this massive project successfully in such a short time period. You can refer to this table while implementing this initiative in your organisation. I have tried to break up the topic wise “Challenges” faced and the possible “solutions” we used to overcome them. This can serve you as a ready reference guide/cheat sheet and will possibly help you go through this journey in a seamless manner. I would not mind if anyone wants to reach out to me to get a better and detailed insight on enabling your business for remote working environment. A vision for future is today’s
Remote working model has lots of positives like Business continuity, profitability, operational flexibility, employee’s motivation. If challenges like Data security, productivity, team bonding and infrastructure as mentioned above are carefully mitigated, this is a profitable and viable business model. It’s the “New normal”. Deepak Bhatia COO –  Coforge Business Process Solutions.
BPS

BPS

Explore Coforge's BPS success stories. Discover how we drive efficiency, innovation, and customer satisfaction across various industries.
Connect with our experts

Related reads

image

From AI Pilots to Autonomous Decisions: The Next Operating Model for Financial Services

image

The Direct Booking Revolution: How AI and Immersive Tech Are Cutting Out the Middleman

image

AI Meets the Shopping Aisle: Five UX Patterns That Turn Retail AI into Customer Loyalty

About Coforge

Coforge is an AI-native engineering services leader, where AI is the very foundation of how we design, build, and deliver intelligent solutions for our clients. We use AI and hyperspecialized industry expertise to engineer autonomous enterprises. We combine AI agents with our AI-enabled workforce, including specialized FDEs in hybrid pod-based delivery units. With a deep focus on trusted AI, our solutions are secure, governed, and enterprise-grade. We are outcome-led by design. Moving beyond AI experimentation, we deliver measurable business outcomes – lower operating costs, faster cycle times, higher conversion rates, and sustained margin growth.

WHAT WE DO

Explore our wide gamut of digital transformation capabilities and our work across industries

Explore